o-desk
/Overview

All clients

Every client you run, at a glance: new opportunities, open pipeline, overdue follow-ups and when the cloud last worked for them. Open a client to work on it, or send its monthly report.

ClientIndustryNew oppsHigh priorityOpen pipelineFollow-ups dueWon (12 mo)Last cloud run

Pipeline values are shown in each client's own currency.

Platform admin

You are the super admin. Decide which modules each tenant can use, their plan, user limits and status. Tenant admins manage their own people within what you allow.

Tenants

TenantPlanStatusUsersModulesTrial / renewal

Plans

What each plan includes by default. Changing a plan here doesn't change tenants that have custom module settings.

All users

NameEmailRoleTenantStatusLast sign-in

Tenant admin

Manage this company's users, what each role can do, sales rules, notifications, data and the audit trail.

NameEmailRoleModule accessStatusLast sign-in

Tick what each role can open. Only modules in this company's plan are listed. Tenant admins always have everything in the plan. Viewers can look but can't change anything.

ModuleSales managerSalespersonViewer
Pipeline stage names
Export all company data
Deals, quotes, contacts, prices, opportunities and settings, as one JSON file.
Import deals or contacts
From Excel or CSV, in the Pipeline or Contacts screens.
Delete all company data
Deals, quotes, contacts, opportunities and content. Users and settings stay. This can't be undone.
WhenWhoActionWhat

Not available

Not available

This module isn't included for your account. Ask your administrator.

Platform branding

Your own brand. It appears on client reports and in the sidebar, and sets the defaults for every new client.

Opportunity monitor

Tenders, RFQs, shutdowns, project awards, buyer signals and market events, filtered to what you sell and where. Every item links to its source. A cloud scan runs every morning and emails you what's new.

Monitor settings: countries, regions, cities, offerings, digest recipients
Countries
Regions
Cities & industrial areas
Offerings to watch

Sales pipeline

Every lead and quote in one place. Quotes with no follow-up for 5 days or more are flagged, and each salesperson gets their list every morning.

Quotation builder

Describe the request in plain words, get priced lines from your price list, then download a branded PDF quotation with totals, tax, amount in words and full terms.

1 · Scope

2 · Client

3 · Priced lines

DescriptionQtyUnitRate (SAR)Amount

4 · Terms

5 · Attachments

Tick documents from your library to send with this quote. The quote pack is one PDF: the quotation followed by the ticked PDFs and images.

Recent quotes

Win / loss dashboard

Where you win, where you lose, and where the price is the problem. Built from every decided quote in the pipeline.

What the numbers say

    Win rate by offering

    Win rate by quote size (SAR)

    Win rate by client

    Revenue won by month (SAR)

    Why quotes were lost

    Win rate by salesperson

    Sales performance

    Annual targets broken into quarters, months and weeks for every sales engineer, measured against won orders (by PO / award date) and logged activity. Forecasts show who will make the year and what it takes.

    DateSales engineerClientServiceScopeStageValueWeighted
    DateEngineerActivityClientServiceOutcomeNext follow-upNotes

    My day

    Everything that needs you today, in one place.

    How can we help?

    Search for what you want to do. Every article shows where to find it, with an illustration and the steps.

    Calendar

    Follow-ups, activity reminders, bid deadlines, quote expiry and certificate expiry, in one place.

    Clients

    Every client company with its people, deals, quotes, orders, activity, registrations and documents on one page.

    ClientOwnerContactsOpen dealsPipelineWon (12 mo)Won (all)Last activity

    Quotes & orders

    Every quotation with its revision, status and expiry, and every purchase order you have received. Accepted quotes become orders with the PO number, date and document, and the deal is marked won on the PO date.

    Document library

    Company profile, certificates, method statements, datasheets and HSE documents, ready to attach to quotations and open from each client page.

    Registrations & certificates

    Vendor numbers with each client, certificates, licences and insurances, with expiry alerts before anything lapses. Expiring items show on My day and in the bell.

    Registration / certificateClient / issuerNumberIssuedExpiresStatusDocument

    Contacts

    The people behind your opportunities: who they are, what they own, how warm the relationship is, and what was said last.

    NameJob titleOrganizationEmail / phoneExpertiseRelationshipLast touch

    LinkedIn prospecting

    Find the right people at the organizations behind your opportunities, capture them into Contacts in one paste, and draft the connection request. You search on your own LinkedIn; nothing logs in for you.

    1 · Find people

    Search query:

    Decision-makers for your open opportunities

    One click sets the search to that buyer with the right job titles for this client's industry.

    2 · Capture into Contacts

    On a LinkedIn profile or a people search results page, select all (Ctrl/Cmd+A), copy, and paste here. Add the profile address if you have it.

    3 · Import your LinkedIn connections

    LinkedIn → Settings & Privacy → Data privacy → Get a copy of your data → Connections. You get an email with a file; upload Connections.csv here. Emails come through for connections who allow it.

    4 · Write the message

    Open profile

    Client re-engagement

    Past clients you haven't worked with recently, with their known buying, renewal or turnaround cycles, and a personal check-in email drafted for each.

    ClientLast jobWon (SAR)Next buying window

    Check-in email

    Choose a client to draft a personal email based on the work you did for them and their turnaround timing.

    Keyword finder

    Your offerings × locations × buyer phrasing, in English and a second language, plus the suggestions Google shows as buyers type.

    KeywordLangOfferingLocationSource

    Website SEO audit

    Crawls your site and flags missing titles, weak meta descriptions, missing alt text, broken links, slow pages and offerings with no page of their own.

    Runs in the cloud and takes about 5–10 minutes. Results appear here.

    Search Console report

    Which searches show your site, your position for each, and where you get views but no clicks. Those are quick wins: rewrite the title and clicks go up.

    Landing page writer

    One page per offering and location, such as "Hydrojetting Services in Jubail" or "Cloud Phone System in Bahrain", built from your real approvals, projects, equipment and certifications so Google treats it as a real page.

    Substance check

    Fill these in under Company, team & rates. Pages without them read as thin copies.

    Saved pages

    The drafted page appears here with its Google result preview, ready to copy or download as HTML.

    Blog writer

    Finds the topics getting attention in your industry right now, then writes a post around the same keywords that made them popular.

    1 · Find topics

    Research searches news, LinkedIn discussion and search trends in the cloud (about 5 minutes). Quick ideas answers in seconds from what Claude already knows.

    Topics

    Saved posts

    2 · Write the post

    Business profile, team & prices

    Everything the quotes, pages, emails and cloud scans draw on for this business. Fill it in once; each business has its own.

    Company profile

    Sales team

    Each person here gets their follow-up list by email every morning.

    NameEmailRole

    Price list

    OfferingItem / SKUUnitPrice (SAR)Cost (internal)MarginNotes

    Automation

    Deal

    Add a client

    Pick the closest industry template. It fills in offerings, an example price list, quotation terms, monitor keywords and audiences, and you can change any of them later. When you create the client, the first opportunity scan (and an SEO audit, if you give a website) starts in the cloud.

    How the tools connect

    Each client runs through the same loop: demand is found, people are reached, work is quoted and followed up, the results teach you where to price, and past clients come back around. Click any tool to open it.

    Tenant access

    Modules this tenant can use
    Changes apply to the tenant straight away.

    User

    Limit this person to (optional; leave all ticked to follow their role)
    esc
    ↑ ↓ move↵ open[ collapse sidebar

    Bid / no-bid

    Score the opportunity (1 = poor, 5 = strong)
    Bid checklist
    Deciding "Bid" moves the opportunity to Bidding and adds it to the pipeline.

    Record purchase order

    Registration / certificate

    Document

    Client

    Log emails and meetings

    Confirm

    Contact

    Client details